Terms and conditions

  • FRANCE:  all shipments are made with tracking and are at 9 euros
  • EUROPE: all shipments are made with tracking and are at 12 euros
  • WORLD: all shipments are made with tracking and are at 14 euros
Figone webstore promotions :
  • Purchase of 249€ and above: 5% discount automatically included during checkout.
HOW ORDERS ARE DISPATCHED ?
  • Orders are dispatched every week by Marc & Sylvie. During holydays or vacation, its possible that we ship every 2 weeks. Figone is a family-based small company which manages with its few means but passion its business. When you buy from the Figone site you’re first and
foremost supporting a local economy which pays its taxes in France.
Sure, sometimes we’re a bit slower than other companies in shipping your orders, but it’s also because publishers at our level are also small businesses which sometimes also take their time in resupplying us.
  • To reduce the costs so that you can order more and better appreciate our miniatures, they are sent in zip-lock plastic envelopes: a practical and economical method.
  • Miniatures are protected by bubble-wrap and polystyrene chips.
  • Depending on weight, volume and destination, orders may be sent in cardboard envelopes or in reinforced cardboard boxes.
  • Orders must be made via the website or in person at the shows which we attend. Please don’t do orders via email or telephone.
METHODS FOR ORDERS  
  • By Personal Check (euros only) Once you have completed your order on our website, choose the option « payment by personal check ». Your order will be dispatched once we have received the check and it has cleared. Don’t forget to include a brief description of your order (name, address, list of items ordered) to aid processing. Please send your check {in Euros (€), payable to Jérémie Bonamant Teboul 30, route de St Michel, 26350 Le Châlon France
  • Paypal If you want to use PayPal, first do your shopping on the site then follow the instructions.
  • Bank Transfer Once you have completed your order on the website, please use the contact form to request our bank details. We will send your order as soon as we receive your payment. In Europe the cost is generally free, but expensive if you are outside of Europe.  So please use Paypal, or  precise the option “share cost”.
Thanks for your order !

Jérémie