Terms and conditions

HOW ARE POSTAGE AND PACKING (P&P) COSTS CALCULATED?

  • FREE DELIVERY worldwide for all orders over €149
  • MINIATURES, SCENERIES, ACCESSORIES, DVD … €4  worldwide  whatever the quantity.
  • BOOKS are delivered separately from miniatures and P&P is calculated independently. - First book: €5 France and Europe, €4 rest of world. – Please add €2 for each additional book.

Figone webstore promotions :

  • Purchase of 149€ and above: free shipping
  • Purchase of 249€ and above: 5% discount + free shipping

Everything is automatically included during checkout.

HOW ORDERS ARE DISPATCHED ?

  • Jérémie dispatches orders at least once every two weeks.  Please accept his apologies for any delays but he lives 5 km from the nearest post office  has no car and makes his deliveries by bike. Understandably, he would much rather be painting and sculpting than cycling to the post office every day. Who can hold that against him? Obviously, orders will be dispatched more frequently following updates of the online catalogue.
  • To reduce the costs so that you can order more and better appreciate our miniatures, they are sent in zip-lock plastic envelopes: a practical and economical method.
  • Miniatures are protected by bubble-wrap and polystyrene chips.
  • Depending on weight, volume and destination, orders may be sent in cardboard envelopes or in reinforced cardboard boxes.
  • Orders must be made via the website or in person at the shows which we attend. Please don’t do orders via email or telephone.
  • Regular orders do not include mail tracking. If you wish to include this service please inform us by email. 4€ will be added to the cost of your order.

METHODS FOR ORDERS  

  • By Personal Check (euros only) Once you have completed your order on our website, choose the option « payment by personal check ». Your order will be dispatched once we have received the check and it has cleared. Don’t forget to include a brief description of your order (name, address, list of items ordered) to aid processing. Please send your check {in Euros (€), payable toJérémie Bonamant Teboul 47, rue du Lieutenant Colonel Girard, 69007 Lyon France
  • Paypal If you want to use PayPal, first do your shopping on the site then follow the instructions.
  • Bank Transfer Once you have completed your order on the website, please use the contact form to request our bank details. We will send your order as soon as we receive your payment. In Europe the cost is generally free, but expensive if you are outside of Europe.  So please use Paypal, or  precise the option “share cost”.

Thanks for your orders ! Jérémie